Handover

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Agree Handover Date

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Reach a mutually acceptable agreement for a handover date
  • Handover Plan
  • Handover List
    1. Discuss the current situation.
    2. Agree the date.
  • Agreed date for handover

This activity may entail one or more meetings to discuss the work remaining, the current status of the project, and the Handover Plan. Once a date is agreed, both Production Support and the Project Team should work together to transfer the ownership of the system.

One consideration should be the business cycle. If the handover is going to be a complex activity, it is probably not best to do it when the business is about to undertake their first month end processing. There is likely to be a spike in demands for support, so it is best to leave the Project Team in charge until a quieter period.

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