Miscellaneous White Papers

Our white paper on project interviewing techniques will give you some useful tips when inevitably you have to interview someone. It might be an interview in a PIR, requirements gathering, understanding issues or employing resources. There are techniques and you need to improve your interview skills to succeed as a project manager.

This paper investigates project management knowledge expansion to a vertical industry – automation systems. This is part one of the white paper.

This paper investigates project management knowledge expansion to a vertical industry – automation systems. This is part one of the white paper.

Project documentation management is a balance between ensuring all information is written down, and not swamping everyone with too much information. This paper talks about how to manage project documentation and gives some tips to improve your control of documents.

This paper investigates some of the unique characteristics of the software application maintenance & support function. It attempts to capture the important aspects that need to be considered when planning to implement processes or process systems in an IS/IT organization.

Carrying out analysis is very often a random information gathering process for many organisations. On the other hand there are a number of techniques that fit particular circumstances. Some examples are Use Cases, decomposition techniques and business process. This first of two white papers provides a generic approach to analysis. In this paper we cover collection of information. In the second part we cover analysis and the development of options.

Part two of the two part series on analysis.

Eric Tse is a regular contributor. In this white paper he looks at some of the emerging trends in the project management world. This well researched article points to a number of new concepts, and provides references for further project management research.

We all seem to be doing more in a shorter space of time. Some would call this multitasking, but is it effective? Time magazine did an article on multitasking and we have taken their findings and applied them to project multitasking.

Projects typically start with a flourish. Everyone is excited. Six months down the track, a few people are still motivated but the majority have moved on to the next fashionable project. This white paper examines why interest wanes, and what you can do as a Project Manager to keep people focused and interested in your project.

An effective Beta program can provide you with valuable information, such as whether your product is truly ready to ship, what features should be in the next release and how satisfied customers will or won’t be with the product. If done right, it can also set you up for critical launch and marketing deliverables that will add credibility to your story as you bring the product to market.

This article takes an objective look at Technology Change Management (TCM). It covers a number of topics such as what do we mean by TCM, how companies carry out TCM within their IT systems and how their investment can bring a high Return on Investment (ROI) and a low Total Cost of Ownership (TCO).

This paper presents a view on service management and what constitutes a Service Delivery role. Well structured and succinct it provides a map of the core requirements.

A comprehensive white paper on what is involved in operational change control.

What is knowledge management and how does it apply to software development

Keeping the focus on decision making when building a data warehouse. List of questions to ask key users.

One of the less glamorous parts of project management is setting up a project file structure or project folder structure. Not too important until six months down the track when you try to find something. A Google search turned up next to nothing on this topic so we decided to put our thoughts to paper.

Every Project Manager needs to be inventive. There are times when brainstorming is essential to move a project forward. This white paper provides a number of techniques to assist idea creation.